Privacy Policy

TrustBuilder is committed to maintaining the trust and confidence of our clients and the confidentiality of all client information.  Our clients expect us to preserve the privacy and confidentiality of their data while this information is within our control.  

TrustBuilder executes an Administration Services Agreement (ASA) with all clients outlining the scope of our outsourced TOLI administration support services and the confidentiality and security of client data.  All nonpublic information received by TrustBuilder from its clients or from other parties authorized by clients to release nonpublic information to TrustBuilder is treated as “Confidential Information” in accordance with ASAs executed with clients.  

TrustBuilder will not disclose Confidential Information to an unaffiliated third party in order to perform services requested by a client under an ASA unless (1) written consent is obtained from the client and (2) TrustBuilder has executed a confidentiality agreement with the third party restricting it from disclosing, using or duplicating such Confidential Information except as permitted under the ASA executed by TrustBuilder and the client.

  

Information Security  

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.  We restrict access to administration systems containing client Confidential Information to employees who need to know that information in order to deliver services to our clients.  Employee access to all network and administration systems is password protected and limited by job responsibility.  In addition, all employees are required to sign a Non-Disclosure and Confidentiality Agreement as a condition of employment by TrustBuilder.  

If you complete the "Contact Us" form on the public portion of our web site, your name and other identifying information will not be sold or shared with any person or organization.  Your email address, telephone number or fax number will only be used by TrustBuilder to contact you in response to your request for information and your comments or questions about our services.  

TrustBuilder’s Trust View client website is protected and encrypted through Secure Socket Layer (SSL) to ensure private and secure client viewing and reporting of Confidential Information.  TrustBuilder does not collect Confidential Information from clients through its secure client website. 

Copyright  

All materials in this web site are copyrighted and may not be reproduced or marketed for any purpose without our prior written approval. 

Contact Information  

If you would like to contact TrustBuilder about data privacy or confidentiality issues, please contact:

George P. Whitelaw, III
TrustBuilder  

1121 Olivette Executive Parkway  

Suite 200  

St. Louis, MO 63132  

Tele: (314) 997-6233  

We reserve the right to revise this Disclosure Statement at any time.  Each client agrees to be bound by any such revisions and should therefore periodically visit this document to determine the then-current policies in effect.